Property & Community Management

Operational challenges

• Dues collection and billing tracked across spreadsheets, with no clear view of who has and hasn't paid.
• Shared maintenance requests reported by phone or WhatsApp, with no record of status or resolution time.
• Vendor coordination handled ad hoc, so accountability for completed work is hard to establish.
• Resident complaints, approvals, and documents scattered across email, paper, and personal devices.

Workflows covered

• Dues and billing cycles, including reminders and payment reconciliation
• Maintenance request intake, dispatch, and closure
• Vendor work orders and payment tracking
• Resident approvals and community-wide communication
• Document and contract management
• Complaint logging and resolution tracking

ERP and integration approach

Built to connect to Odoo (or an existing ERP) for accounting, invoicing, and payment reconciliation, with vendor purchase orders and asset registers sitting on the same operational core — so dues and maintenance data doesn't live in a separate silo from the books.

Security and data considerations

Resident and financial data is scoped by role — board members, management staff, and vendors see only what their role requires. Payment records carry an audit trail, and access to unit-level resident information is restricted by default.