Facility Management
Solutions
Asset condition, maintenance schedules, and technician assignments in one view — so SLA risk is visible before it becomes a breach.
Who it's for
Facility management companies, mall and building operators, and technical/maintenance teams responsible for multiple sites.
Operational challenges
- Asset condition, maintenance schedules, and technician assignments tracked in separate spreadsheets or systems.
- SLA risk noticed only after a breach has already occurred.
- Technician assignment coordinated by phone or paper work orders, with no mobile record of completed work.
- Spare parts and inventory disconnected from the maintenance workflow that consumes them.
Workflows covered
- Asset registry and condition tracking
- Preventive and corrective maintenance work orders
- Scheduled inspections
- Technician dispatch and mobile execution
- SLA tracking and breach alerts
- Spare parts consumption linked to work orders
Roles and departments involved
- Facility manager
- Maintenance planner
- Technicians
- SLA/compliance officer
- Clients and tenants
Capabilities
- Asset and maintenance management
- Preventive and corrective work-order lifecycle
- Mobile execution for field technicians
- SLA dashboards with early-warning visibility
- Multi-site reporting for facility portfolios
ERP and integration approach
Connects to Odoo (or an existing ERP) for spare-parts inventory, procurement, and asset accounting, so maintenance activity and cost tracking share the same underlying records. Where a site already has building-management or IoT sensors, condition-based triggers are evaluated as an integration option rather than a default feature.
Security and data considerations
Access is scoped per client or site so a facility company managing multiple contracts keeps each client's data separated, with role-based access for technicians, planners, and compliance staff.
Implementation approach
- 01Consolidate existing asset and maintenance-history data
- 02Configure preventive-maintenance schedules and SLA rules per site or client contract
- 03Onboard technicians to the mobile work-order workflow
- 04Roll out by site or portfolio segment, starting where SLA risk is highest
- 05Connect spare-parts consumption to inventory once workflows are stable
Frequently asked questions
Can it handle multiple client sites under one contract?
Yes — the platform is built to keep each site or client contract separated for reporting and access, while giving facility management leadership a consolidated portfolio view.
Does it work offline for technicians in basements or remote areas?
The mobile work-order workflow is designed to capture and store data locally and sync once connectivity returns.
How are SLA breaches flagged before they happen?
SLA rules are tied to work-order timelines, so a job approaching its deadline is flagged to the planner and technician before the deadline passes.
Let's discuss how this applies to your operation
Request a Consultation
Next step
What is slowing your operation down?
Talk to DERA about the workflow, system, or operational bottleneck you need to fix.